Retenzo

About Retenzo

App Name: Retenzo
Developer: Anurag Korgaonkar

Retenzo is a loyalty and rewards platform that provides two separate interfaces within the same application:

• Customer Interface
• Merchant Interface

After opening the app, users can choose whether to continue as a Customer or Merchant and then log in to their respective account.

Account Deletion

Customer Account Deletion

• Open the Scan QR page
• Tap the Settings icon on the top-right corner
• Select Delete Account

This permanently deletes the customer account and all associated data. The deletion is irreversible, and no user data is retained after deletion.

Merchant Account Deletion

• Open Merchant Dashboard
• Tap Settings at the bottom
• Select Delete Account

This permanently deletes the merchant account and all associated business data.

Information We Collect

Customer Side

• Username
• Password
• Optional mobile number
• Reward and loyalty progress data
• Recent transaction details such as transaction date, amount, and transaction reference number

Purpose of Collection

• Reward progress calculation
• Loyalty points calculation and rewards
• Duplicate payment verification prevention
• Providing discounts and loyalty rewards
• Transaction validation with merchants

Merchant Side

• Username
• Password
• Business name and address
• Optional mobile number
• UPI ID
• Merchant reward configurations

Merchants can only view the number of active users and total purchases within a specific period. No private customer information is disclosed.

Data Sharing

Retenzo does not sell, rent, or share user data with third parties.

Data Security

Retenzo uses Firebase Authentication and encrypted authentication systems to help protect login credentials and account security.

Data Retention

• Reward-cycle transaction data is automatically cleared after completion or expiry.
• Deleted accounts are permanently removed.
• No customer or merchant data is retained after account deletion.

Contact

Developer: Anurag Korgaonkar
App: Retenzo
Email: support@retenzoapp.com